Privacy Policy

At https://medical-record-translation-uk.rapidvoice.net, also known as medical-record-translation-uk (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy details our approach to managing personal data in a secure manner, adhering to various privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy governs all aspects of our website, applications, services, and products where you may: use our applications and services as a registered user; visit our websites associated with this Privacy Statement; or engage with us through various communications like newsletters, emails, calls, or text messages/SMS.

We collect a range of personal data to provide and improve our services, including but not limited to: Account Information, Payment Information, Financial Information, Purchase Information, Mobile Device Identifiers, Location Data, Feedback, Social Media Information, and Product Information. This data is collected through various means such as user input, interactions with our services, and automated technologies like cookies. In some cases, third parties may share information about you with us, which we handle in accordance with their privacy policies.

Our website uses cookies to enhance user experience, personalize content, and perform analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics types. Users can manage their preferences for these cookies through our dedicated Cookie Manager tool.

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once this period elapses and the data is no longer needed, we take steps to remove or anonymize it from our systems.

To safeguard your personal data, we implement a variety of organizational and technical security measures. These include the use of encryption for sensitive communications and partnering with secure third-party service providers.

As a company that values the privacy of all users, especially young individuals, we do not knowingly collect or process personal data from children under 18 years of age without verifiable parental consent.

You have rights under various privacy laws concerning your personal data. Depending on your jurisdiction, these may include accessing, rectifying, erasing, restricting the processing, transferring, objecting to processing, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team with a clear description of what you are seeking to do.

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on our website for your review.

For questions, concerns, or to exercise your rights, please contact our privacy team via email at contact@medical-record-translation-uk.rapidvoice.net or by sending a letter to the address provided on our website. We are committed to addressing any inquiries promptly and effectively.